Online eFile Tax Return Rejection Codes

If your online efile tax return was rejected, don't worry, since a rejection of an efile completed online tax return usually requires only a small correction.

Please sign back into your tax return and follow the instructions on what to do to correct your online tax return. Once you have completed the correction, please efile your tax return again (no extra charges apply).

For eFile Federal related tax return corrections or rejections notices please click here.


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Problem: The IRS has rejected your return - not eFile.com - because the primary SSN or Taxpayer Identification Number (TIN) - or one of your Dependent's SSN, TIN - on the federal return is incorrect OR has already been used on a filed return with the IRS. If applicable, this might also apply to your state tax return.

Solution: Let us help you turn this into an IRS acceptance. Sign in to your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, and click Name and Address on the left side menu. Scroll down and make the necessary correction of updating your and/or Dependent's SSN or TIN. Save the changes, click Continue and follow the screen instruction to re-efile your federal and state returns for free. You can do this as often as it takes to get accepted. However, should you have entered your SSN and/or TIN correctly and you keep getting rejected for any reasons, PRINT your return(s) - IRS and State(s) - and MAIL it in on time. After that, contact the IRS at 1-800-829-1040 and/or State and discuss your tax return in more detail. If the IRS does not accept your return, because a return under your SSN has been accepted by the IRS ask yourself if you have already filed elsewhere or if you have data security concerns please visit: https://www.efile.com/tax-return-identity-theft-and-refund-fraud/ . If you have already filed a return and are trying to change or correct it, please visit https://www.efile.com/tax-amendment/. Contact us with further questions or assistance at https://www.efile.com/tax-service/contact/efile-contact/.

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because the date of birth you entered for yourself, spouse or dependent does not match what the IRS has in their records.

Solution: Let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click Name and Address on the left side menu of your account screen, and check your date of birth and/or spouse's date of birth if needed. Correct any dates of birth and save your changes. If you need to correct your dependent's date of birth, go to your Child or Dependent screen for that dependent, correct the date of birth there, and save your changes. Click File on the left side of your account screen and follow all the on-screen prompts to re-efile your return(s) at no extra charge. However, if you entered the information correctly, please PRINT your return from your account, sign it, and MAIL it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and discuss your tax return in more detail since they may need to correct their records. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because a dependent on your return has already been claimed by another person OR the dependent filed their own return and did not indicate that they can be claimed as a dependent on another person's return.

Solution: Let us help you turn this into an IRS acceptance. Sign into your eFile.com account at https://mytaxes.efile.com/1040/SignIn/, click Federal Taxes on the left side menu in your account, then your Child or Dependent screen. You can then verify that the dependent information is correct and/or remove the dependent that cannot be claimed. Also, this does not necessarily mean someone had the right to claim the dependent. If this is the case, you will need to PRINT your return from your account, sign it, and Mail it to the IRS because the IRS efile system will reject your return as it is now until the other return is amended. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because you are under the age of 16 and/or have never filed a tax return.

Solution: Since the IRS is not allowing your return to be electronically filed, please sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click Name and Address on the left side menu of your account, and verify the date of birth entered. Make any corrections and save them, then click File on the left side of your account screen and follow all the on-screen prompts to re-efile your return at no extra charge. However, if the date of birth is correct, you must PRINT your return from your account, sign it, and MAIL it to the IRS because the IRS does not allow returns from taxpayers under the age of 16 to be efiled if this is their first returns. The IRS will allow you to efile your return next year. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and discuss your tax return in more detail since they may need to correct their records. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because for certain reasons, it cannot be electronically filed. Do not worry; it doesn't mean that there is anything wrong with your return. In some cases, the IRS requests that a return must be paper-filed instead of efiled.

Solution: Since the IRS is not allowing your return to be electronically filed, sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click My Account on the top of your account screen, and click on your return PDF link to download and print your return. Sign your return and mail it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because the Name OR Social Security Number (SSN) you entered for your spouse does not match what the IRS has in their records. The IRS receives this information from the Social Security Administration (SSA).

Solution: Let us help you turn this into an IRS acceptance. Sign into your eFile.com account at https://mytaxes.efile.com/1040/SignIn/, click Name and Address on the left side menu in your account, scroll down to Spouse SSN and verify if it is correct. Please be sure to make any corrections and save them. Click File on the left side of your account screen and follow all the on-screen prompts to re-efile your return(s) at no extra charge. However, if you entered the information correctly, please PRINT your return from your account, sign it, and MAIL it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and discuss your tax return in more detail since they may need to correct their records. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The State Tax Agency has rejected your State Tax Return - not eFile.com - because you efiled it with your Federal Tax Return, and the IRS rejected your Federal Return. State returns cannot be accepted until Federal Returns are accepted by the IRS first.

Solution: Let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click File on the left side menu of your account screen, and follow all the on-screen prompts to re-efile your State Return (and your Federal return, if you have not done so yet) at no extra charge. If you need to add any State forms, click on State Taxes on the left. If your State Return keeps getting rejected for any reason, please PRINT your return from your account, sign it, and MAIL it to the state tax agency. Make sure you have it postmarked by your state tax agency's deadline (see state deadlines at https://www.efile.com/states/) so it's considered filed on time. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because the IRS is requiring you to Print and Mail your Tax Return instead of e-filing it. Your AGI has been rejected multiple times while attempting to efile your Tax Return.

Solution: Let us help you turn this into an IRS acceptance. Please sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click My Account on the top of your account screen, and click on the link to DOWNLOAD and PRINT your return, sign it, and MAIL it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and discuss your tax return in more detail since they may need to correct their records. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS has rejected your return - not eFile.com - because the prior-year Adjusted Gross Income - AGI - you entered on your Tax Return does not match IRS AGI records.                


Solution: Let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account:  click File on the left side menu, and follow the on-screen prompts until you reach the screen asking you if you filed a tax return last year. Select Yes, click the green Continue button, and enter the correct AGI as listed on your last year's Tax Return in the box on the next screen. To find your AGI, visit this link https://www.efile.com/adjusted-gross-income-or-agi/. Follow the rest of the on-screen prompts to re-efile your return at no extra charge. If you cannot locate your prior-year AGI or your return keeps getting rejected by the IRS for any reason, please PRINT your return(s) from your account, sign them, and MAIL it to the IRS and/or state tax agency as the AGI is not required for verification on paper returns. Make sure to get it postmarked before April 15. Find the correct mailing address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/

Problem: The IRS rejected your Federal Tax Return - not eFile.com - because the Name or Social Security Number (SSN) entered for yourself does not match what the IRS has in their records. The IRS receives this information for the Social Security Administration (SSA).                                                                                                                                                                             


Solution: Let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account: https://mytaxes.efile.com/1040/SignIn/, click Name and Address on the left side menu of your account screen, and check your name and/or SSN. Correct any information and save your changes. Click File on the left side of your account screen and follow all the on-screen prompts to re-efile your return(s) at no extra charge. However, if you entered the information correctly, please PRINT your return from your account, sign it, and MAIL it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/.  You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and and discuss your tax return in more detail since they may need to correct their records. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/