Problem: The IRS—not eFile.com—rejected your Federal Tax Return because of the zip code entered under "Name & Address."
Solution: Sign into your eFile.com account, click "Name & Address," and check the zip code(s) entered. Once you have corrected this, continue with your re-eFile process. You can re-eFile your return at no additional charge as many times as it takes to get it accepted.
In some cases, the IRS rejects a tax return incorrectly. In that case, go to "My Account" in eFile.com and download, sign, print, and paper file your return via mail, or call the IRS at 1-800-829-1040.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/