Problem: The IRS—not eFile.com—has rejected your return because the primary Social Security Number (SSN) on this return can not be the same as the spouse SSN on another return filed for this tax year with filing status Married Filing Jointly or Married Filing Separately with the spouse exemption claimed.
Solution: Let us help you turn this into an IRS acceptance. Sign into your eFile.com account and click "Name and Address" on the left side menu. Check the filing status on top of the page on your right. Make any changes needed and save the changes, click "Continue," and follow the screen instruction to re-efile your federal and state returns for free. You can do this as often as it takes to get accepted.
However, if you are certain you entered your SSN and/or TIN correctly, but you keep getting rejected for any reason, PRINT your return(s)—IRS and State(s)—and MAIL it in on time. See printing and mailing instructions plus addresses based on your resident state.
Contact us with further questions or assistance at https://www.efile.com/tax-service/contact/efile-contact/