MA Tax Return Rejection Code F1-0964

Problem: The State of Massachusetts—not eFile.com—rejected your State Return due to an unexpected error.

Solution:

Sign into your eFile.com account: https://mytaxes.efile.com/1040/signin and click on My Return in the upper left.

Then check the right page for more details or contact us with this issue: https://www.efile.com/tax-service/contact/efile-contact/