MA Tax Return Rejection Code F1-0964 Problem: The State of Massachusetts—not eFile.com—rejected your State Return due to an unexpected error. Solution: Sign into your eFile.com account: https://mytaxes.efile.com/1040/signin and click on My Return in the upper left. Then check the right page for more details or contact us with this issue: https://www.efile.com/tax-service/contact/efile-contact/ Exit TurboTax® is a registered trademark of Intuit, Inc. H&R Block® is a registered trademark of HRB Innovations, Inc.