Where is My Refund?   |   Why eFile?

IRS Tax Return Rejection Code IND-941-01

Problem: The IRS - not eFile.com rejected your Federal Tax Return because the Spouse SSN entered is locked by the Social Security Administration because the individual has deceased.

Solution: Sign into your eFile.com account: https://mytaxes.efile.com/1040/signin, click Names & Address and check the spouse's SSN. If the SSN is incorrect, please correct it.

Once you have corrected this continue with your re-eFile process. You can re-eFile your return at no additional charge as many times as it takes to get it accepted.

In some cases the IRS rejects incorrectly. Either contact the IRS or or call 1-800-829-1040. 

If the SSN can not be unlocked go to "My Account" in eFile.com and download, sign, print paper file your return via mail. Here are the mailing addresses.

Then follow up with the IRS.

Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/