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Taxes are too complicated, we do realize this. You work hard for your money, and we will work hard so you keep more of it. Therefore, we offer you a wide range of personalized tax support choices in this sometimes sterile digital world we operate in. We do hope to build a trusting working cooperation with you as the foundation for a beneficial long lasting less taxing relationship. Please find and pick the right or most appropriate support option below for you to start with.You will not get endless support circles of finger pointing or runarounds! eFile.com prides itself in its premium and free Tax Support application.

If you think - and share with us - that you can get faster Tax Support anywhere including TurboTax® or H&R Block® we will reward you for it and treat you with Promo Codes or other Goodies. Share your thoughts or experience with us now.

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Your eFile.com Tax Support Choices

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You will need your 2019 Adjusted Gross Income or AGI as validation when you eFile your 2020 IRS and/or State Taxes on eFile.com. If you don't have a copy of your 2019 Tax Return, check the link below. If you e-Filed your 2019 return via eFile.com our tax app will have stored your return and 2019 AGI for you.
Options and ways to get a copy of your IRS and/or State accepted 2019 Income Tax Return. A copy of your 2019 return will have the 2019 AGI you will need in order to eFile your 2020 return.
Didn't get your security code or need to recover your eFile.com Username or Password?
Get Your Personal IRS, Federal and/or State Tax Refund Status
If you prepared and e-filed Your 2020 return via eFile.com find out what the Return status is with the IRS.
Contact us Now and Get Premium Tax Support. Work Directly with your Personal eFile.com assigned Taxpert. All your Tax Questions will be stored on your eFile.com Personal Support Page. Plus, we can schedule personal chat sessions with you.
On eFile.com you will not get old fashioned email support, with so many, confusing back and forth email exchanges, but rather you will get support through your own Personal Support Page or PSP. On this page you will see your entire support history without having to search through emails in your Inbox. We will send you an email notification once your question was either answered or your concern addressed. Through a simple click you will land on your PSP without having to sign in. Just go here and post what's on your mind.
Did your IRS, Federal or State return get rejected? Don't panic, we are here to help you correct this so you can re-efile at no extra charge. Search the IRS and State Tax Return Rejection database.
Get frequently used Phone Numbers.
Take these simple steps to prepare for your tax preparation.
Many of us are not sure what certain Tax Terms mean or what stands behind these acronyms or form names like W-2. Have you ever wondered about the line on the Form 1040 "Are you blind"? This begs the question, how could a blind person complete the form? See if you can get the answers you need on this list of Tax Glossaries to your tax questions.
We believe you should be in control of your email inbox. We don't like unwanted emails and spam emails just as much as you do. We want to treat you the way we want to be treated. If you think you got an unwanted Informational Email from eFile.com, use the Preference link in that email and update your personal communication preferences from there. We will remove your email address very fast - none of this wait 3 -4 weeks stuff! Learn more about your eFile.com Preference Settings.
Did you get an unwanted email that looks like it is from the IRS or eFile.com? This identity theft process is called Phishing - yes, sounds like fishing. Please take immediate action if you mistakenly fell for this.
Learn about potential or actual Tax Audits. Tips on how to prepare for this and how to work with us on a Tax Audit.
Do you have suspicion or knowledge of Identity Theft? Trust that eFile.com is using the latest identity detection tools available. Find instructions on what to do. Report and share identity theft with us as soon as possible so we can help you.
Find out how secure your tax data is while working with us.

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