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The eFile.com Tax Support Principle is very simple: Treat others in a way which you want to be treated.

Tax News, Rumors, Tax Policy, and Tax Facts!

Taxes are too complicated; we do realize this. You work hard for your money and we will work hard so you keep more of it. Therefore, we offer you a wide range of personalized tax support choices in this sometimes sterile digital world we operate in. We do hope to build a trusting working cooperation with you as the foundation for a beneficial, long lasting, less-taxing relationship. Please find and pick the right or most appropriate support option below for you to start with. You will not get endless support circles of finger pointing or runarounds! eFile.com prides itself in its premium and free Tax Support application.

If you think - and share with us - that you can get faster Tax Support anywhere, including TurboTax® or H&R Block®, we will reward you for it and treat you with promo codes or other goodies. Share your thoughts or experience with us now. Only on eFile.com will you have access to your own personal support page where you can get your specific tax questions answered.

The 2021 Tax Season will be underway beginning January 2022. Sign up now to the eFile.com TaxWin Zone to not only get the latest tax savings news, but also a chance to win prizes and promo codes. Yes, sign me up to the TaxPlay and TaxWin Zone!

Your eFile.com Tax Support Choices

Premium eFile.com Support
You will need your 2020 Adjusted Gross Income or AGI as verification when you eFile your 2021 IRS and/or state taxes on eFile.com. If you don't have a copy of your 2020 Tax Return, check the link below. If you e-Filed your 2020 return via eFile.com, our tax app will have stored your return and 2020 AGI for you.
Options and ways to get a copy of your IRS and/or state accepted 2020 Income Tax Return. A copy of your 2020 return will have the 2020 AGI you will need in order to eFile your 2021 return.
Didn't get your security code or need to recover your eFile.com username or password? See how to get back into your account if you face any difficulties logging in.
If you prepared and e-filed your 2020 return via eFile.com, find out what the return status is with the IRS.
Get your personal Federal and/or state tax refund status; see this page for information on finding your refund and a link to the IRS tool to check your refund status. 
Contact us now and get Premium Tax Support. Work directly with your personal eFile.com assigned Taxpert. All your tax questions will be stored on your eFile.com Personal Support Page. Plus, we can schedule personal chat sessions with you.
On eFile.com, you will not get old fashioned email support with so many confusing, back-and-forth email exchanges, but rather you will get support through your own secure Personal Support Page or PSP. On this page, you will see your entire support history without having to search through emails in your Inbox. We will send you an email notification once your question was either answered or your concern addressed. Through a simple click, you will land on your PSP without having to sign in. Just go here and post what's on your mind.
Did your IRS/Federal or state return get rejected? Don't panic, we are here to help you correct this so you can re-efile at no extra charge. Search the IRS and State Tax Return Rejection database.
Get frequently used IRS phone numbers. The page has everything from the main IRS contact number to a number to order tax forms. 
Take these simple steps to prepare for your tax return preparation. See how to get your return ready; gather your forms so you can report them on the eFile tax app and let us do the hard work for you.
Many of us are not sure what certain Tax Terms mean or what stands behind these acronyms or form names, like W-2. Or, have you ever wondered about the line on the Form 1040 that asks, "Are you blind"? This begs the question, how could a blind person see and complete the form? You can get the answers you need on this list of Tax Terms to your tax questions.
We believe you should be in control of your email inbox. We don't like unwanted emails and spam emails just as much as you don't. We want to treat you the way we want to be treated. If you think you got an unwanted Informational Email from eFile.com, use the Preference link in that email and update your personal communication preferences from there. We will remove your email address very fast - none of this wait 3-4 weeks stuff! Learn more about your eFile.com Preference Settings.
Did you get an unwanted email that looks like it is from the IRS or eFile.com? This identity theft process is called Phishing - yes, sounds like fishing. Please take immediate action if you mistakenly fell victim to this.
Learn about potential or actual tax audits. Tips on how to prepare for this and how to work with us on a tax audit.
Do you worry or have suspicions, or been a victim of identity theft? Trust that eFile.com is using the latest identity detection tools available. Find instructions on what to do; report and share identity theft with us as soon as possible so we can help you.
Find out how secure your tax data is while working with us. eFile.com assures privacy and safety when you report your information on your tax return. 


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