Problem: The IRS rejected your Federal Tax Return - not eFile.com - because a dependent on your return has already been claimed by another person OR the dependent filed their own return and did not indicate that they can be claimed as a dependent on another person's return.
Solution: Let us help you turn this into an IRS acceptance. Sign into your eFile.com account at https://mytaxes.efile.com/1040/SignIn/, click Federal Taxes on the left side menu in your account, then your Child or Dependent screen. You can then verify that the dependent information is correct and/or remove the dependent that cannot be claimed. Also, this does not necessarily mean someone had the right to claim the dependent. If this is the case, you will need to PRINT your return from your account, sign it, and Mail it to the IRS because the IRS efile system will reject your return as it is now until the other return is amended. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency.
If you think the SSN of the dependent in question might have been used fraudulently please learn more here: https://www.efile.com/tax-return-identity-theft-and-refund-fraud/
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/