For eFile.com Users Only: If the IRS has not yet accepted your return and you prepared and e-filed Your 2018 return via eFile.com, find out what your return status is with the IRS. Sign into your eFile.com account
and you will see the status of your Tax Return on the first page (e.g. Pending, Accepted or Rejected). If Rejected, you will find instructions on how to make the correction and re-efile your return for free.
For eFile.com Users Only:
If you selected the e-Collect or Deduct Fee from Refund tax return preparation payment option on eFile.com, check the status of your e-Collect direct deposit tax refund now
. Once the IRS has sent your refund to our partner bank - EPS Financial - your tax refund funds will be transferred to the bank account you entered on your Tax Return.
Direct Bank Refund Deposit
If you selected during the e-file checkout process
to receive your expected tax refund in your bank account via direct bank deposit, your refund will be electronically transferred from the IRS (US Treasury) to the bank account you enter during your online tax return process at eFile.com.
The Refund Date Estimator Tool allows you to estimate your tax refund date based on your personal refund transfer method. You can use this tool prior to e-Filing or after you e-filed or submitted your Tax Return. Keep in mind, once the IRS has accepted your return the above tool "Where is My Tax Refund?"
is the more accurate tool.
Refund Delay due to Security Checks
Estimated tax refund dates are based on the IRS acceptance date and are not guaranteed by eFile.com, the IRS, or any other online platform. Depending on IRS security procedures, the tax refund date could take up to 21 days after the IRS tax return acceptance date, or as early as 7 days via the bank direct deposit method. Security Delays: Since the IRS has added security measures for filing 2018 Tax Returns to decrease tax fraud, your tax refund may be delayed in 2019. The IRS requires online tax websites to add identity verification steps to ensure that the taxpayer filing their return is exactly who they say they are (i.e. security questions/answers, stronger passwords, etc). As a result of these new security measures, the IRS may issue more refunds as paper checks, even if taxpayers requested direct deposit.
Tax Refund Offset Program
Your refund may have been adjusted, or offset, by the Treasury Offset Program (TOP). The Program is run by the Financial Management Services (FMS). Under TOP, various federal and state government agencies are authorized to seize outstanding federal or state debts from federal tax refunds. The FMS may offset part or all of your federal tax refund to pay: -Unpaid child support, -Federal non-tax debts (including student loan repayments), -State income tax debts, -State unemployment compensation debts, etc.
An offset for non-tax debts occurs after the IRS verified your refund to FMS for payment, but before FMS direct deposits the refund or mails a paper check to you. Though an offset reduces the amount of your expected refund via direct deposit or check, it does not delay the time you will receive the remaining refund (if any) after the offset. You will receive a notice from FMS via mail. The notice will list the original refund and offset amounts. It will also include the agency that received the offset payment and their contact information: You can call the Treasury Offset Program Call Center at (800) 304-3107.
Injured Spouse Debt, Offset
If you e-filed or filed a joint tax return, you may be entitled to part or all of the refund offset. This rule applies if your spouse is mainly responsible for the debt. File Form 8379
, Injured Spouse Allocation, to request your part of the refund.
If you have non-tax debts, you can contact the agency you owe. That way, you can determine if the agency submitted your debts to TOP for refund offset. You will need to contact the agency that received the offset part of your refund, not the IRS or FMS. The notice will include instructions on how to contact the appropriate agency or agencies.
Refund Delay due to Tax Amendment
If you mailed a tax amendment, you should wait three weeks before checking your amended tax return status
. The IRS online "Where's My Refund" service does not keep track of amendment refunds, but you can check the IRS "Where's My Amended Return" tool on the IRS website. This online tool provides the status of amended tax returns for the current year and up to three prior years. Alternatively, you can access the tool via phone by calling 1-866-464-2050
Amended returns typically take 8-12 weeks for the IRS to process, so you should wait at least 8 weeks before checking on the status of your tax refund. If it has been over 12 weeks since you filed your amendment and you have not received your refund, you should call the IRS at 1-800-829-1040 and speak to a customer service representative. Here's a tip for when you call: Press 1 (for English), press 0 (zero), press 0 (zero), and you should be able to talk to a live person at the IRS. The best time to reach the IRS is between 7-9 AM and 6-7 PM, Monday-Friday.
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