Problem: The IRS - not eFile.com - rejected your Federal Income Tax Return because another taxpayer has claimed you on their tax return and that return is accepted. This happens many times if a child/student files a return but is claimed as a dependent on his or her parent return. Or, if Form 1040, - Primary Claim As Dependent - is not checked, then the Primary SSN can not be the same as a Dependent SSN on another return.
Solution: Let's fix this so your IRS return will be accepted. Please sign into your eFile.com account at https://mytaxes.efile.com/1040/SignIn/, click Name and Address on the left side menu in your account, and select the "Yes" option reporting that someone can claim you as a dependent. Click the green "Save" button at the bottom to save your changes. If you cannot be claimed as a dependent, this does not necessarily mean they had the right to claim you as a dependent. Please PRINT your return from your account, sign it, and MAIL it to the IRS. Find the right address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. You may need to print, sign, and mail your State Tax Return to the State Tax Agency. After that, contact the IRS at 1-800-829-1040 and discuss your tax return in more detail.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/