Problem: The IRS - not eFile.com - has rejected your return and you are required to make a correction. According to the IRS, your spouse is claimed on another taxpayer's return as a dependent.
Solution: Please sign in to your eFile.com account now and click on My Return in the upper left and review the IRS message on the right. According to the IRS your spouse is claimed on another taxpayer's tax return as a dependent.
1. Sign in: https://mytaxes.efile.com/1040/SignIn/
2. Click on Name & Address and the left and verify the SSN on the right side.
3. Under spouse, if you checked No next to the question Can anyone claim your spouse as a dependent then the spouse can not be claimed as a dependent on another taxpayers tax return. If the spouse is claimed as a dependent on another tax return, change the answer to Yes next to the question Can anyone claim your spouse as a dependent.
Once you made this change you can re-efile your return at no extra charge.
If you have questions, please contact us as soon as possible so we can assist you with your Tax Return.