An Informational Communication via email, phone or text message serves to inform you about important tax changes or new tax return tools that might impact your own taxes immediately or in the future. For example, if the IRS releases a new Tax Withholding Form etc., we think it's important to inform you about this change, but also to assist you in preparing a new W-4 or Tax Withholding Form. eFile.com does not share your email or phone with third parties or other service providers, thus all information emails you receive are only from eFile.com
. Throughout a calendar year, you might receive 2-3 informational emails.
One or two of these emails might include eFile.com only promo codes that would reduce or eliminate any tax return preparation fees you might have to pay on eFile.com. By default, you are set up to receive informational emails. At any time, you can change the settings from your Personal Support Page
or from the preference link in the first ever received information email.