IRS Tax Return Rejection Code IND-996

Problem: The IRS rejected - not eFile.com - your tax return because the Identity Protection Personal Identification Number IP PIN you entered was not valid.

Solution: Sign into your eFile.com account at https://mytaxes.efile.com/1040/SignIn/ click on File and follow the steps on the screen and verify/correct the Dependent/Qualifying Person Identity Protection Personal Identification Number IP PIN before you re-eFile your federal and state returns at no additional charge.

The Identity Protection PIN (IP PIN) is a PIN either assigned by the IRS or requested by the taxpayer, to victims of attempted identity theft, and the number is different from your prior-year AGI (to verify your identity with the IRS). The IP PIN is 6 digits, and it is sent to you in a letter from the IRS. Alternatively you can obtain your IP PIN online via the IRS website here:

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

If you cannot find your IP PIN, then you have to paper file - download the PDF from My Account in eFile.com and print and mail it. It will unfortunately take longer to process your return.

Contact us if you have questions.

 



Exit

RateIT

WatchIT

If Your Return is not Free, get a 20% Discount with Promo Code: COVID-19     Stay Safe!     COVID-19 Updates