Problem: The Illinois Dep. of Taxation/Revenue etc. is asking you to make a correction and on your IL Tax Return.
Solution: Please sign in to your eFile.com account now and review the messages on the right side page.
1. Sign in: https://mytaxes.efile.com/1040/SignIn/
2. Then click on State Taxes on the left and on the right side the small blue link: I'd like to see the forms I've filled out or search for a form then select the state in question and edit the form.
3. Click on ID and the down arrow on the right and review the IL Form IL 1040. Primary Taxpayer SSN and the first four characters of the last name do not match our records from prior year returns. Verify the information and make corrections under Name & Address - see green menu on the left.
4. After the changes made you can re-efile your IL return or if correct, you must file a paper return and attach a copy of the primary taxpayer Social Security card to the paper return. If a name change was due to a court petition, attach a copy of the documentation received from the court showing the approved name change.
If you have questions, please contact us as soon as possible so we can assist you with your Tax Return.