Problem: The IRS - not eFile.com - rejected your Federal Tax Return because the Spouse Identification Protection Personal Identification or IP-PIN entered is not correct and does not match IRS records.
Solution: 1. Click and get a new IP PIN here.
2. Then, sign into your eFile.com account and enter the new spouse IP PIN during checkout. You can re-eFile your return at no additional charge as many times as it takes to get it accepted.
Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/