We at eFile.com follow industry and government specified security guidelines concerning the use of private and personal information. However, in simple terms, security and convenience don't like each other. Without compromising on data security, we do strive to keep the user experience easy and convenient, and we do regret if certain security measures might be inconvenient for you.
These security controls include the guidelines of the Organization for Economic Cooperation and Development (OECD) on the Protection of Data Privacy of Personal Data, the Federal Trade Commission (FTC), the Department of Commerce's Fair Information Practices, and the CAN-SPAM Act.
Trust Guard security scanning and site protection verification for PCI Standards, Malware, and SSL Protection.
eFile.com has been authorized by the IRS to be an official Federal Tax Return Provider.
eFile.com is a verified Authorize.Net merchant. All credit card transactions will be processed via this payment gateway.
Your tax information is secured through a Starfield Technologies® enabled 256 bit SSL encryption code between the eFile.com web servers and your browser. The eFile.com hardware servers are located at a non-disclosed, limited access, and highly bio-metric secured 24 hour monitored server location.
eFile.com is committed to keeping your tax information private and recognize the importance customers place on the privacy and confidentiality of their information.
Cookies are required to enable core site functionality and are automatically enabled when you use this site. They can also enhance the user viewing experience.
We don't do to others what we don't want to have done to ourselves: We dislike unwanted emails as much as most users. Thus, each time you enter your email address anywhere on eFile.com, you can be assured that we will not share your email address with external or third parties, nor will you receive emails from anybody but eFile.com.
Emails required to perform tax return transactions e.g. acceptance, payment, request, rejection, support etc. email notifications. Transactional emails essential for a tax return transaction, thus users can not unsubscribe from Transactional Emails.
Tax newsletter, tax policy, service announcement emails are considered informational emails. Information on how to unsubscribe from Informational emails is listed via the link.
Your Right As a Taxpayer: You have the right to know what you need to do to comply with the US tax laws. Taxpayers are entitled to have access to all the the laws and IRS procedures in all tax forms, instructions, publications etc. Taxpayers have the right to be informed of IRS decisions about personal income tax accounts and to receive clear explanations of the outcomes.
Review this Flowchart and you will better understand the life cycle or roadmap of a Taxpayer's IRS Tax Return. From e-Filing to notifications and appeals.
The eFile.com User Agreement for Tax Season 2020.