Privacy, Site Security, Tax Data Protection
We at eFile.com follow industry and government specified security guidelines concerning the use of private and personal information. However, in simple terms, security and convenience don't like each other. Without compromising on data security, we do strive to keep the user experience easy and convenient, and we do regret if certain security measures might be inconvenient to you.
These security controls include the guidelines of the Organization for Economic Cooperation and Development (OECD) on the Protection of Data Privacy of Personal Data and the the Federal Trade Commission (FTC) and Department of Commerce's Fair Information Practices, and the CAN-SPAM Act.
Your tax information is secured through a Starfield Technologies® enabled 128 bit SSL encryption code between the efile.com web servers and your browser. The eFile.com hardware servers are located at a non-disclosed, limited access, and highly, bio-metric secured 24 hour monitored server location.
eFile.com Email Collection, Settings
We don't do to others what we don't want to have done to ourselves. We dislike unwanted emails as much as most users. Thus, each time you enter your email address anywhere on eFile.com, you can be assured that we will not share your email address with external or third parties, nor will you receive emails from anybody but eFile.com. Instead of consistently bothering you with opt-out or opt-in requests on eFile.com, we give you the option to unsubscribe from the first or any Newsletter emails or unsubscribe here at any time. We differentiate between:
- eFile.com Transactional Emails: When you use the eFile.com App to prepare and e-file your taxes, we will provide you continuous updates on the progress of your tax return. Furthermore, if you use any of the free eFile.com tax calculator tools you have the option to have the results emailed to you. When you request tax support from one of our Taxperts, we will create a personalized support page for you, that is email based. Transaction emails will receive a minium of one Newsletter email and you can unsubscribe from this Newsletter email. In order for us to provide you with outstanding, premium tax return support we do not enable you to unsubscribe from these emails.
- eFile.com Newsletter Emails: We send Newsletter emails between 3 - 4 times annually. They will provide up-to-date Federal and/or State income tax information. Newsletter emails might also introduce new eFile.com tools and/or inform you about upcoming tax deadline, plus updates on existing eFile.com tax services. All eFile.com Newsletter emails have your personalized email based unsubscribe link that enables you to manage your eFile.com email preferences. You can unsubscribe from Newsletter emails or unsubscribe here at any time.
eFile.com Cookie Settings
Detailed overview of Cookie Settings
eFile.com User Agreement
The link to the latest user agreement, which can also be accessed from the sign-up and sign-in pages: User Agreement
Please contact us if you have any questions about the eFile.com Security policies and settings.