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Cookie Function, Setting and Management as of May 21, 2018

What are cookies? The term "cookie" was coined by web browser programmer Lou Montulli. It was derived from the term "magic cookie", which is a packet of data a program receives and sends back unchanged, used by Unix programmers.

The purpose of the cookie is to help the efile.com website keep track of your visits and activity. Many people find this useful so that they can store passwords on commonly used sites, or simply so they know what they have visited or downloaded in the past. Session cookies are used only when a person is actively navigating a website; once you leave the site, the session cookie disappears. Tracking cookies may be used to create long-term records of multiple visits to the same site. Authentication cookies track whether a user is logged in, and if so, under what name.

Cookies we collect as you use our services

Required Cookies
These cookies are required to enable core site functionality and are automatically enabled when you use this site

Remember log-in details, session state, error messages and provide secure log-in
Maintain site security: IP address, location, country, date/time and interaction with our app
Keep a record of your most recent visit or to record your login information.
Save the User's session and to carry out other activities that are strictly necessary for the app operation in relation to the distribution of traffic
Remember your task or transaction progress

Functional Cookies
These cookies enable additional functionality like saving preferences, allowing social interactions, and analyzing usage for site optimization

Required Cookies plus:
Analyze site usage to provide custom content
Conduct analytics to optimize site functionality
Remember the subscription plan you selected
Device/browser type, settings, operating system to make sure the website looks consistent

Advertising Cookies
These cookies are used by us and third parties to serve ads that are relevant to your interests. The following companies require you to select your interest-based advertising preferences directly on their sites: Google, Facebook and Twitter.

Required and Functional Cookies plus:
Provide you with interest-based offers or ads
Allows Google and it's partners to provide you with interest-based ads
Allow you to share pages with social networks
Allow you to post comments

What do we do with this information: Customize our services for you. Speed up and secure sign up and sign in processes and account information. Analyze user behavior so we can Improve existing service and build new services.

We don’t share information that personally identifies you e.g. your name or email etc. with third parties e.g. advertisers.

Additional types of Cookies or third parties that install Cookies: Some of the services listed below collect statistics in an anonymously and aggregated form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.

Third parties we use: The eFile app monitors and analyze web traffic internally and via the third party services Google Analytics to keep track of web site behavior.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

How to delete cookies

Banning all cookies makes some websites difficult or impossible to navigate. However, a setting that controls or limits third-party and tracking cookies can help protect your privacy while still making it possible to shop online and carry out similar activities. Where the installation of cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Here’s how to manage your cookies in order to protect your online activity from prying eyes: Open your browser. Because cookies are stored in your web browser, the first step is to open your browser. Popular browsers include Firefox, Chrome, Safari, and Internet Explorer.

Find the cookie storage. Each browser stores cookies in a slightly different location. In Internet Explorer 9, for example, you can find them by clicking “Tools,” then “Internet Options,” then “Privacy.” In Chrome, choose the Chrome menu on the toolbar, then click “Privacy.” Most browsers store cookie settings under the privacy options. Choose your setting. Every browser gives you a range of options for handling cookies. Internet Explorer, for instance, has a slider that you can adjust for greater or lesser amounts of protection. Chrome both lets you delete existing cookies in a single click and choose how future cookies are collected or stored.

Exporting and deleting your data

You can download your current tax return file from inside your account. We do retain records of completed tax returns for legal purposes. Please contact support to have your account disabled. You can remove all your tax information entered manually with the exception of some necessary fields we maintain to identify your account. 

In some cases, we retain data logs, account deletion information for a limited time period for legitimate business or legal purposes. Furthermore, we want to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup services.

The eFile Privacy Policy.