Problem: The IRS—not eFile.com—has rejected your return. You are required to make a correction.
Solution: Please sign in to your eFile.com account now and click on My Return in the upper left and review the IRS message on the right.
1. Sign in: https://mytaxes.efile.com/1040/SignIn/
2. Click on Federal Taxes → Income on the left and verify the Employer Identification Number (EIN) you entered for each W-2.
If the EIN is correct but does not match IRS records, you can not e-File your returns, as the IRS will not accept them. Please go to your My Account and download, PRINT, sign and MAIL in your returns.
Here are the mailing addresses: https://www.efile.com/irs-mailing-addresses/
If you have questions, please contact us as soon as possible so we can assist you with your Tax Return.