Your Tax Return and Tax Refund Status

1. Prepared, eFiled your Return(s)

Step 1: After you have prepared and e-Filed your returns via eFile.com:
Sign to your eFile.com account 

2. Click on My Tax Return upper left

On the right side you will see the status of your e-filed return. (If you e-filed your tax return at a different website see point 2.1 below). 
Step 2: You will see the tax return status of your e-filed tax return on the right side page

• Not e-filed | In Progress not yet e-filed
• Pending with the IRS
• Accepted by the IRS
• Rejected - Instruction for rejected returns. Re-efile at no extra charge

2. 1 Did you eFile via another site or file by paper?

If you e-filed your tax return at a different site other than eFile.com use that site to check the status of your return e.g. was it accepted by the IRS or not? eFile.com cannot provide tax return status information for other websites or tax offices. Once you know continue with Step 3 below.

3. Check IRS Tax Refund
Where's My Refund?

Step 3: If your eFile.com My Return shows your return was accepted then check your IRS Refund Money status.
Before or after you clicked on the link, make sure you have a copy of your accepted tax return handy. You can find a return copy in your eFile.com My Account as you will need to provide the following information from your tax return:

• Social Security Number SSN or Individual Taxpayer Identification Number - ITIN of the primary taxpayer
• Tax Return Filing Status:  Single, Married filing joint, Married filing separate, Head of household, or Surviving Spouse  - see Form 1040 page 1 on top.
• Tax Refund Dollar Amount: The exact whole dollar amount of your refund - see form 1040 page 2.

The Where's my Tax Refund Money ? page. will look like the image below

The Where's My Refund lookup tool result page:

If you have further IRS questions about the status of your return, you can also call the IRS Tax Assistance Hotline: 1-800-829-1040 (Monday through Friday from 7:00 a.m. to 10:00 p.m. local time).

4. State Refund Status

Check your State Tax Return Status by selecting your State(s)Where's My State Tax Refund?

5. Did you use e-Collect
on eFile.com

If you used e-collect or the - deduct fees from refund payment method - to pay for your return(s), the IRS must first release your refund - see step 4 above. Once that is completed your funds will be transfer to e-Collect or our partner bank.
Check your e-collect tax refund status here: When will e-collect transfer my tax refund?
Contact e-collect or EPS by phone: Customer Service: 888-782-0860

7. Lower Tax Refund Amount
Than Expected?

If you - or your spouse in the case of a married filing joint return - have certain past debts, the IRS might offset some of this debt or may take or garnish your refund.
If you have to pay taxes please see how to pay your due tax

6. Is Your Refund Delayed?

Here are potential reasons or different factors why the tax return process could be delayed at the IRS - see the IRS Tax Return roadmap including identity and security validations etc. :

• A manual tax return review by the IRS due to potential errors, data omission, identity theft or fraud, etc.
• Adjustment or correction to a tax credit, deduction, or other information on your return
• If you claimed the Earned Income Tax Credit - EITC or Additional Child Tax Credit, your entire refund might not be released by the IRS by law until February
• The return includes Form 8379 - Injured Spouse Allocation

Additional delay factors could be due to tax return processing backlogs created during the COVID Tax Seasons:

• See more details about IRS COVID related tax refund delays and backlogs that may still affect your 2022, 2023 and 2024 refund processing time
• 35 million IRS backlog Update: Tax Return Refund Delays by the IRS
• 6 million IRS return backlog update
• An open letter by IRS Commissioner Rettig about IRS tax return delays. Read more on why your IRS tax refund could be delayed and more details on 2021, 2022 tax refunds.

  If you have further questions about the status of your IRS tax refund, contact the IRS here. They may be able to provide more information on your refund if you filed more than 21 days ago.

If you have any questions or concerns as you go through the process, contact us for further instructions.