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Thank You for Preparing and eFilingIT! (Where the IT stands for "Income Taxes")
We do appreciate positive feedback, but we value constructive criticism feedback even more so we can improve our service to you and others.
Since we can't meet in person, please share your experience with us as this will help us to help you. Plus, it will improve our services, meaning we can offer even better value to you. If we have not met your expectations, please engage with us first - we are here to listen. Share with us any frustrations or suggestions you might have. Facebook and Twitter cannot fix any problems you might have encountered on eFile.com - but if you talk to us, we can.
Steps During and After eFiling Your Tax Return
Click below and Listen To the DeStress Tax Song
Click and Tell us First
and let us know if there is anything we can do for you regarding your tax return preparation experience.
Your Refund Status after choosing Deduct Fee From Refund - DFFR
Did you select the Deduct Fee From Refund (DFFR) option? If you are not sure what that means, if your tax return was not free and you did not pay via credit card, then one of your options was to have your eFile.com tax preparation fees deducted via DFFR. To do this, eFile.com uses a process called e-Collect. The IRS will transfer your refund to EPS Financial - the eFile.com bank processor - and the portion of your fees will be deducted from your refund. Please check Point 3 above before you check here for your refund money
What if you owe taxes and are not sure how to pay them? There are three main payment options: Direct Payment, ACH Transfer, and Installment Payments. Did you know that if you owe taxes, the tax penalties
for not paying on time are less than the penalties for not filing on time? For more information on that, check out Point 7 below.
If you need to correct an IRS Tax Return that you previously e-filed via eFile.com, you can complete a tax amendment - Form 1040-X - for free on eFile.com. The amendment cannot currently be electrically filed; you can fill it out on the eFile app before you download, print, sign, and mail it to the IRS (the address is listed on the Form 1040-X). Find out how to file state tax amendments for your respective state(s).
Social Feedback, Likes, and Dislikes
Remember, we value negative feedback and dislikes as constructive criticism. If we did not meet your expectations, we would love to hear it first from you so we can address your concerns immediately.
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