Thank you. Now Tell Us, Please!
Thank You for Preparing and eFilingIT! (Where the IT stands for "Income Taxes")
Now we would welcome if you would please RateIT and ShareIT.
We do appreciate positive feedback, but believe it or not we value constructive criticism or negative feedback even more.
Since we can't meet in person, please share your experience with us, as this will help us to help you. Plus it will improve our services and that means we can offer even better value to you. If we have not met your expectations, please engage with us first -- we are here to listen. So please share with us any frustrations or suggestions you might have. Facebook and Twitter cannot fix any problems you might have encountered on eFile.com - but if you talk to us, we can.
- Important : Please add this email address - firstname.lastname@example.org - to your email white list spam settings so you will keep receiving important transactional emails from us about your tax return status updates or changes. Do not write to this email address but post all your questions on your personal eFile.com support page here.
Steps During and After eFiling Your Tax Return
Click below and Listen To the DeStress Tax Song
IT is Income Taxes
Just take a few moments and provide us feedback of your experience so others can ReviewIT
and also gain from this. What's Not to Like? Tell us first
, as we are the only once who can address or correct it.
Your Refund Status after choosing Deduct Fee From Refund - DFFR
Did you select the Deduct Fee From Refund (DFFR) option? If you are not sure what that means, if your tax return was not free and you did not pay via Credit Card, then one of your options was to your eFile.com tax preparation fees deducted via DFFR. To do this eFile.com uses a process called e-Collect. The IRS will transfer your refund to EPS Financial - the eFile.com bank processor - and the portion of your fees will be deducted from your refund. Please check Point 3 above before you check here for your refund money
What if you owe taxes and are not sure how to pay them? There are three main payment options: Direct Payment, ACH Transfer, and Installment Payments. Did you know that if you owe taxes the penalties for not paying on time are less than the penalties for not filing on time? For more information on that check out Point 7 below.
If you need to correct an IRS Tax Return that you previously e-filed via eFile.com, you can complete a Tax Amendment - Form 1040X - for free on eFile.com. As the IRS does not allow taxpayers to e-file a Tax Amendment
, you need to download, print, sign, and mail it to the IRS (the address is listed on the Form 1040X). Find out how to file state tax amendments for your respective state(s).
Social Feedback, Likes, and Dislikes
Remember, we value negative feedback and Dislikes as constructive criticism. If we did not meet your expectations we would love to hear it first from you so we can address your concerns immediately.
This is how we improve our experience for you and all of our customers.eFile.com Like:
We would appreciate if you shared your Likes here on eFile.com.Facebook Like:
If you had a positive experience on eFile.com, please like us on Facebook
and other social media platforms. But please remember, Facebook will not address any Dislikes you leave there. Only we, at eFile.com, can address them for you directly.
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