IRS Tax Return Rejection Code IND-031-04

Problem: The IRS has rejected your return - not eFile.com - because the prior-year Adjusted Gross Income - AGI - you entered on your Tax Return does not match IRS AGI records.                

Solution: Let us help you turn this rejection into an IRS acceptance. Sign into your eFile.com account: click File on the left side menu, and follow the on-screen prompts until you reach the screen asking you if you filed a tax return last year. Select Yes, click the green Continue button, and enter the correct AGI as listed on your last year's Tax Return in the box on the next screen. To find your AGI, visit this link: https://www.efile.com/adjusted-gross-income-or-agi/. Follow the rest of the on-screen prompts to re-efile your return at no extra charge. If you cannot locate your prior-year AGI or your return keeps getting rejected by the IRS for any reason, please PRINT your return(s) from your account, sign them, and MAIL it to the IRS and/or state tax agency as the AGI is not required for verification on paper returns. Make sure to get it postmarked before April 15. Find the correct mailing address to use at https://www.efile.com/where-to-mail-tax-return-form-irs-mailing-address-for-refund/. Contact us with questions: https://www.efile.com/tax-service/contact/efile-contact/



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