Name, Address, or Social Security Number Change or Correction
The IRS gets its information on taxpayers from the Social Security Administration. Sometimes, the IRS and SSA records need to be updated, and sometimes they need to be corrected. Occasionally, the IRS may have the wrong Social Security Number on record, or they may have a taxpayer name misspelled in their system.
Error Code 902 - If the IRS Says Your SSN Has Already Been Used
If your SSN is entered correctly, there may be an error in the IRS records. We will resubmit your return to the IRS over the next several days to see if they will accept it. You will receive an email when your return is accepted,and you can always sign in to your account to check on your return's status.
If more than a week passes without the IRS accepting your return, please contact the IRS at 800-829-1040. Ask why your SSN is being rejected by the IRS system and ask them how to proceed.
Error Code 500 - If the IRS Has Your Name or Social Security Number Wrong
If you efile a tax return and it is rejected because the name or SSN does not match IRS records, you should first double check to make sure you entered your last name and your Social Security Number correctly (exactly as they appear on your Social Security card).
If your last name and SSN are entered correctly, there may be an error in the IRS records. Please call the IRS support line at 1-800-829-1040 to inform them of this issue.
Once the IRS has accepted the corrections to your name and/or SSN, it may take 10-15 days for their records to be updated. You should wait at least 10 days before you efile your return again. You can also print your completed return from your efile.com account and mail it to the IRS.
Report a Name Change to the IRS (after a Marriage, Divorce, etc.)
"I got married and I have not changed the name on my Social Security card to my married name. My Form W-2 is in my married name but my tax forms came in my maiden name. Should I file with my maiden name or married name?"
You have a choice. You can file with your maiden name and then contact the Social Security Administration. Or, if you have enough time before the due date of your return, you can contact the Social Security Administration and have your records changed. In this case, wait at least 10 days to file your tax return.
If you were married or divorced during the tax year, and changed your name, make sure that the name on your tax return matches the name registered with the Social Security Administration (SSA). If they do not match, your tax refund could be delayed.
Did you get married and your named changed? The name on your refund check will be spelled the way it appears on your tax return. If the address label you receive is spelled wrong, do not use the label. Instead, legibly print the correct information yourself. You can also call 1-800-829-1040 and the IRS can correct the spelling of your name over the phone.
Learn more about how marriage affects your taxes
Change of Address - Update Your New Address with the IRS
If you have moved and your address has changed, you need to notify the IRS to ensure you receive any IRS refund or other correspondence. You may provide your new address in a variety of ways. You may correct the address by hand on the mailing label included in your tax package or simply write the new address on your return when you file. When your return is processed, the IRS will update your records.
If your address changes after you file your return, you should notify the post office that services your old address. This ensures that your mail will be forwarded (not all post offices automatically forward government checks). To change your address with the IRS, complete Form 8822 , Address Change Request.
If you want to inform the IRS of your change of address, they will need your full name, old and new addresses, and your Social Security Number or Employer Identification Number, and a signature. If you filed a joint return, you must provide the information and signatures for both spouses.
Send your information to the address where you filed your last return. IRS mailing addresses are listed in the instructions to the tax forms.
If you filed a joint return and you and your spouse have established separate residences, you should both notify the IRS of your new address.
The U.S. Postal Service provides the IRS with regular change of address updates. Tax forms will be mailed to the last address provided by you or to the last address provided by the Postal Service.
Social Security Number Change (Marriage, Divorce)
In case you changed your name please make sure so the name on your federal and state tax return will match the name registered with the Social Security Administration (SSA). If the names do not match, your tax refund could be delayed. Please click on the links below.
New Social Security Number for a Newborn Child
Also make sure you register any new family member (new born child etc.) with the Social Security Administration, so you might be able to claim your child as a dependent on your federal or state tax return.
To apply for a new Social Security card, or to change the information on an existing card, download and file SSA Form SS-5, Application for a Social Security Card.
New Social Security Number for a Newly Adopted Child
If you have adopted or began the process of adopting a child, your child may not yet have been assigned a Social Security Number. If this is the case, you will be assigned an Adoption Taxpayer Identification Number (ATIN) to use in place of your child's SSN on your tax return. The ATIN may be used to claim exemptions for dependents and certain credits, but it may not be used to claim a qualifying child for the purposes of the Earned Income Tax Credit (learn more about the EITC).
Visit the Social Security Administration web site to find your local SSA office.