Mobile Device PDF Download

How to view or download a tax return PDF file on an Android or Apple mobile device?

Article, Solution:

If your PDF download shows up blank or you cannot find it, follow the steps on how to download your tax return from your My Account section on on certain devices that show a blank file.

See how to open a PDF copy of your return on any device.

First, sign in to your account. All returns are downloaded under My Account - if you do not immediately see this, select the three dots in the top right.

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Android Mobile Devices (Samsung Galaxy, Google Pixel, etc.):

When you download the PDF, your page might appear blank as shown below.

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To view the downloaded PDF file on your Android device, see below.

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Apple Mobile Device or iPhone:

To download your return, click on the three dots in the corner and then select My Account. Then, select the share icon on the menu bar by the address, either at the top of bottom of the screen (the middle icon with the arrow).

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Scroll down and select Save to Files or Print. These allow you to save the document to your iCloud as well as just print the document from your phone if you have a compatible printer. 

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You should always save a copy of your returns, both physical and digital. See further details on how to download a copy of your return from your eFile account.