Deleted Account

What does and does not get deleted after an account is deleted?

Article, Solution:

Here is a detailed overview on what gets deleted after you have voluntarily deleted your account on and what does not get deleted:

  • If you e-Filed a tax return with the IRS/State and that return got accepted, that IRS and/or State tax return will NOT be deleted after you have deleted your account. If the IRS and/or State rejected your tax return(s), you can no longer correct and re-efile this return at no charge on after you have deleted your account. You can create a new account on and re-efile again in the case of a tax return rejection.
  • If you need to change an e-Filed and IRS/State accepted tax return, you can do this by preparing and filing a tax amendment. However, you will no longer be able to do this from your deleted account.
  • If you paid for an IRS/State tax return on, the fees you paid will not automatically be deleted with the deletion of your account. The fees you paid on are for the tax return preparation and e-Filing with the IRS/State is included in that fee. Please review the tax preparation fee refund policy here:
  • You can no longer sign into a deleted account.
  • After you have deleted an prepared IRS/State tax return and you wish to create a new account and/or tax return, please let us know so we can apply previously paid fees of one or more deleted accounts to your new account.
  • We can also credit your paid fees associated with a deleted account to future year tax returns prepared on

During the account delete process, you agreed to the following:

Deleted Account

In order to successfully delete an account, you must enter the email address associated with your account as show below.

Deleted Account

Check the tax refund status of an e-filed and IRS/state accepted tax return after you have deleted your account.

Contact us if you have questions about a deleted account.