How to Sign In to an tax app account

Instructions on how to Sign In to the eFile Tax App
Article, Solution:

It takes 2 steps to sign in to your tax preparation account. Instructions on how to Sign Up to a new and free account.

  • Optional: If you forgot your username, password or email address retrieve them via Account Recovery
  • A: Valid Username (8 characters minimum) , Valid Password (8 characters min., 25 max.  1 upper case, 1 lower case, 1 number, 1 special character)
  • B: One time email Verification code Code. Click if you did not receive the email verification code.
  • C: Change your account email, password or username instructions. Delete your account.

A: Open the Sign In page and enter your Username and Password - see below.

Sign In

B: Check your email inbox for the 6 digits email verification code. Check your spam folder, too. Enter or copy/paste this code on this page as shown below. If you

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C: Change your account email, password or username

When signed in click on My Account - see below - you can change or edit your email address, username and/or password.

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Under Account Settings click on Edit for the associated credential and follow the screen instructions. In order to change your email address enter the new email address. Then, a code will be sent to the new email address. Copy and paste this code below the new email address, see the image below.

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Delete Account: At the bottom of the My Account page is the Delete Account button. Click that button and follow the instructions. Attention: Deleting an account is in accordance with the CCPA or California Consumer Privacy Act. Once you click the Delete Account button you will find more details. See the images below.

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Contact us if you need more help.