Rejection for AGI; How to Fix AGI Rejection

Question:
Why is my return rejected for an AGI entry? How to correct my AGI?
Article, Solution:

Many taxpayers have experienced various issues as the IRS was not able to verify their correctly entered 2021 AGI amount. This has been the case for the last three years due to IRS delays caused by the COVID Pandemic.

  • If you prepared and e-filed a 2021 Tax Return on eFile.om, your 2021 AGI will be on the PDF form in your My Account
  • If you filed elsewhere and have a copy of your 2021 tax return PDF or on paper see line Line 11 on the 2021 Form 1040 or 1040-SR
  • If you DO NOT have a copy of your 2021 tax return PDF get a free Tax Transcript here - as it will have your 2021 AGI

Related: More details on your adjusted gross income or AGI.

The IRS has a backlog of millions of tax returns from 2019, 2020, and 2021 that had not yet been processed and, as a result, the AGI is not available. Taxpayers had reported receiving their refunds from prior years or having their tax paid, yet the IRS did not have record of their AGI. This may cause a rejection of your 2022 Return as the IRS may not have processed last year's return and thus they do not have your correct 2021 Return/AGI in their systems yet.

We have even seen cases when taxpayers entered the correct 2021 AGI as posted on their 2021 tax transcript, yet their return still got rejected by the IRS - not eFile.com. Only after the taxpayer entered 0 - as in the number zero - as their 2021 AGI amount did their return get accepted by the IRS.

See more details on the IRS delays via these two releases from 2022: IRS, Taxpayer Advocate Release | IRS Chief Statement on the Delays

If your 2021 Return was rejected your return for an AGI the IRS did not expect, click File and attempt to e-file again - you will be prompted to enter your AGI from 2021. See where to enter your AGI when you file and enter the AGI from the 2021 Return exactly as it appears. If you cannot locate your 2021 Return, see how to get a copy of your previous return or how to find your 2020 AGI.

Once you have the transcript, look for Adjustments to Income, typically found on the 2nd and 3rd pages. At the bottom, find your Adjusted Gross Income or AGI. If you still face issues, report “0” as your 2020 AGI.

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